General Information

Information on the Tumblemore website provides an overview of our classes, play and learning activities, schedules, facilities, and services for babies and children. We aim to keep this information accurate and up to date. However, typographical errors, delayed updates, or operational changes may occur. If any information is unclear, please contact us before making a booking.

Prices, Schedules, and Availability

Prices, schedules, participant age ranges, and availability follow the information provided for each class. These details may be updated according to capacity, programmes, or operational needs. A booking is confirmed only after the payment requirements have been met and Tumblemore has issued an official confirmation.

Website updates do not automatically change the conditions of confirmed bookings. If a change affects your booking, we will contact you and explain the available options under our Terms and Conditions and Cancellation and Refund Policy.

Photos and Activity Images

Photos and videos on the website illustrate Tumblemore’s atmosphere, facilities, and examples of activities. Themes, play equipment, materials, decorations, room arrangements, and activities may vary between sessions depending on the class type, age group, availability, or safety considerations. Image colours and appearance may also vary depending on lighting and the device used.

Visual materials do not mean that every item or activity shown is included in every class. The services included follow the description of the booked class. Differences in appearance do not reduce our obligation to provide services in accordance with the booking information and agreement.

Activities and Child Development

Tumblemore classes are designed to provide opportunities to play, move, explore, and interact through activities suited to the relevant age group. Every child has different interests, comfort levels, readiness, and developmental patterns. Class participation does not guarantee particular skills or developmental outcomes within a specific period.

Our information and activities are educational and recreational, not diagnostic, therapeutic, or medical services. They do not replace assessment or advice from a doctor or other qualified professional. If you have concerns about your child’s health or development, please consult an appropriate professional.

Supervision and Safety

Parents or accompanying adults must follow the supervision requirements of the selected class and the instructor’s safety guidance. Equipment and materials must be used as instructed. If a child appears uncomfortable, tired, or in need of assistance, the accompanying adult should inform the instructor promptly so activities can be adjusted where possible.

Play and movement activities involve risks that cannot be eliminated entirely. Tumblemore remains responsible for taking reasonable safety precautions when providing facilities and delivering activities. Parental supervision requirements do not remove Tumblemore’s responsibility for acts or omissions for which it is legally accountable.

Activity Materials, Food, and Allergies

Some classes may involve sensory materials, art supplies, or food ingredients as described in the activity information. Parents or guardians should disclose relevant allergies, sensitivities, dietary restrictions, or other conditions before the class begins and ask about the materials used where necessary.

We will discuss possible adjustments based on the information provided. However, we cannot guarantee that all areas, equipment, or materials are completely free from allergens or cross-contact. If your child’s needs cannot be safely accommodated, please contact us before participating to discuss suitable options.

Third-Party Links and Services

The Tumblemore website may contain links to or integrations with third-party services, including payment providers, WhatsApp, digital maps, and social media. These services are operated by their respective providers and may have their own terms of use, privacy policies, and availability limitations.

We do not control all content or operations of third-party services. Users are encouraged to review the relevant terms before using them. Using third-party providers does not remove Tumblemore’s obligations regarding bookings, services, or data handling for which we are responsible.

Technical Interruptions

Website access may be interrupted or delayed because of maintenance, network issues, user devices, or service provider difficulties. We aim to maintain website security and availability and to address known disruptions within a reasonable period.

If an interruption occurs during booking or payment, check the transaction status and contact us before paying again. Keep your booking reference and proof of payment to assist our review. An error message on the website does not necessarily mean that a payment has failed.

Responsibility and User Rights

Users should check class information and provide accurate booking details before making payment. Any loss or complaint will be assessed according to its cause, available evidence, booking conditions, and applicable law. This Disclaimer does not exclude Tumblemore’s responsibility for errors or negligence for which it is legally accountable, or restrict consumer rights that cannot lawfully be excluded.

Intellectual Property

Names, logos, photos, videos, designs, text, and other website materials belong to Tumblemore or are used under appropriate permission or usage rights. Unless permitted by law or the rights holder, these materials may not be copied, republished, modified, distributed, or used commercially without prior written consent.

Changes to This Disclaimer

Tumblemore may update this Disclaimer to reflect changes in information, services, technology, or applicable requirements. The latest version and its revision date will be displayed on this page. Updates will not apply retrospectively to reduce rights relating to confirmed bookings.

Contact Us

If you notice inaccurate information or have any questions about this Disclaimer, please contact Tumblemore using the details below.

Email: tumblemore.operation@gmail.com

Telephone or WhatsApp: +62 851-1133-5785

Address: Jalan Cibacang Tengah RT 2/9, Cipeundeuy, Padalarang District, Bandung Regency, West Java 40553, Indonesia.